Functional IT support helps to configure systems according to business’s needs, and works to understand a business’ processes to manage the day-to- day functioning of a program or system. Technical IT support helps provide support for analysis, implementation, and translation of a computer network infrastructure, as they translate the functional specifications into technical specifications.
NexInfo is a leading business solutions firm that excels in tailored supply chain and product lifecycle management solutions, with innovative specialization in business process design, software implementations, managed services, staff augmentation and SaaS solutions.